WHAT TO DO IN CASE OF A TRAVEL ASSISTANCE EMERGENCY?
Discover the step-by-step protocol and essential contacts to assist you in any urgent situation during your journey
Contact ORBIS TRAVEL ASSISTANCE‘s assistance center to report your case and receive the necessary guidance and support.
Follow the step-by-step instructions provided by ORBIS TRAVEL ASSISTANCE‘s Assistance Center to expedite the resolution of your case.
- Immediately upon discovering the missing luggage, proceed to the airline or responsible party within the designated baggage area and request and complete the Property Irregularity Report (P.I.R.) form.
- Before leaving the airport, contact ORBIS TRAVEL ASSISTANCE‘s Assistance Center by phone to report the loss of your luggage and receive instructions from the assistance personnel.
IMPORTANT POINTS TO CONSIDER DURING YOUR TRIP
Prior to your trip, we suggest that you gather information about the requirements of the country you are visiting to ensure that you are prepared and up to date on the following:
Travel permits for minors.
Research the weather conditions of your destination country to pack appropriate clothing for the trip.
If any traveler is taking medication, make sure to bring an ample supply to cover the duration of the treatment or the entire trip.
Inquire at your hotel about unsafe areas to avoid and take necessary precautions.
We advise against participating in risky sports if you are not adequately prepared. Take care to avoid any accidents that could jeopardize your life and your vacation. Enjoy your trip!